If you are unhappy about the service received from Queensland Stoma Association Ltd, or would like to make a complaint about the actions of a Queensland Stoma Association Ltd representative, we encourage you contact the Queensland Stoma Association Ltd manager to discuss. Contact can by:

  • by telephone 07 3359 7570
  • email to [email protected], or
  • in writing to PO Box 370 CHERMSIDE SOUTH QLD 4032.

Our manager will liaise with you to resolve any issues within the timeframes defined in the Queensland Stoma Association Ltd Complaints Management Policy.

If you are unhappy with the managers response, you may escalate your complaint in writing to either:

  1. The Australian Council of Stoma Association Inc by email to [email protected], or
  2. The Commonwealth Department of Health, Stoma Appliance Scheme by email to [email protected]