Important reminders for planning your Christmas order

Christmas 2024 is now only 9 weeks away so it’s time to start thinking about placing your order to cover the holiday period.  Following are some important reminders to help you to plan your order:

  • QSA closes for the Christmas Break from 2.30pm Thursday, 19 December 2024 and will reopen at 8.30am on Monday, 6 January 2025
  • We encourage members to place your December 2024 and January 2025 orders together as one large holiday order*
  • To increase the likelihood of your December 24 order being dispatched to you prior to our closure on 19 Dec 24, your order must reach QSA for processing by no later than 2.30pm on Wednesday 4 December 2024. December 24 orders which are submitted and processed after 2.30pm on 4 December 2024 and before 2.30pm 18 December 2024 are unlikely to be available for dispatch until after our return in January 2025.
  • January 2025 orders will be available for collection or dispatch during the week commencing 13 January 2025

*Contingent upon your eligibility for a December 2024 order

Established in 1960, Queensland Stoma Association Ltd (QSA) is a not for profit self-help organisation providing support, assistance and information to people living with a “stoma”, also called an ileostomy, colostomy or urostomy. People who have had this type of surgery are known as “ostomates”. One of our main activities is to assist our ostomate members to access the essential ostomy products they need to manage their condition, through the Commonwealth government’s Stoma Appliance Scheme (SAS).

QSA is governed by a Board of Directors elected by members and relies on a small team of employees supported by a large group of valuable volunteers to carry out its work. Most of our team either live with a stoma themselves or have a close family member who lives with a stoma. We are therefore fundamentally aware of how essential the products provided through the SAS are to our members, and how important it is to be supported in a caring and sensitive but also professional way.

To find out how to become a member of QSA, see ourBecoming a memberpage. For information about placing an order for SAS products, please see our Placing an orderpage. For our contact information or to view our business hours, please visit our Contact Uspage.

We encourage all members to visit our site to find out more information about assistance available through the Stoma Appliance Scheme and living well with a stoma. Queensland Stoma Association Ltd is a member of the Australian Council of Stoma Associations Inc.

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